What is the FutureYEG Community?
FutureYEG Community was created for you on behalf of EEDC to give you a space to share your insights and ideas.
You are invited to participate in a number of surveys, activities, and discussions to share your thoughts about our product and website.
We look forward to your contributions and thank you in advance for your participation!
Why do different people get different questions?
We may target surveys to certain groups or individuals based on different criteria. The questions you receive will depend on the topics you told us are most important and interesting to you. We created this community for you, and therefore we want to make sure you get a unique experience that fits you best!
Can I do all the activities at once?
Yes, anything that is open when you login can be completed. There will always be new surveys and activities added though.
Can I make multiple submissions per activity?
Sometimes you'll have the opportunity to make multiple, or even an unlimited number of submissions in an activity! Other times, you'll only be able to complete the activity once.
Some surveys can only be completed once, so think carefully about your responses. Once you complete a survey, the activity tile on your home page will appear greyed out with a check mark to indicate you have participated.
Which fields are mandatory?
Participation in FutureYEG Community is optional, but if you choose to participate you are required to complete mandatory fields in order to progress through the questions and activities. Mandatory questions are indicated in the usual way using a red asterisk.
Do sessions time out?
Yes, please note that your session will time out after 1 hour of inactivity. Therefore, if you walk away from your computer in the middle of submitting in an activity, you will lose your submission if it’s not submitted within the time-out period.
What are badges and what do they mean?
Similarly to earning Points, badges are awarded for being active and participating regularly in the community. Everyone in the community can see your badges, and they help you stand out in the community. You can check out all badges, and how you can earn them on your personal profile.
I Still Have Other Questions...
What can others see about me?
Members have their own customized profile displayed for FutureYEG Community (you only have to share your username, not your full name). When you register, you can upload a photo for your avatar, this can be any photo which doesn’t identify you and to which you have rights. On your profile, only the fields that don’t have a ‘lock’ icon beside them will be visible to others and community administrators.
Who is here to help?
There will be experienced moderators in the FutureYEG Community. They are here to answer your questions, and to keep the discussions and challenges flowing. You can contact them by emailing email@example.com
What if I need help on the weekend?
Please email us at firstname.lastname@example.org, and we will respond to you within 1 business day.
What if I want to stop participating in the FutureYEG Community?
We would be sad to see you go, but if you wish to be removed from FutureYEG Community please email us at email@example.com with the subject line:
"Unsubscribe from FutureYEG Community "
The support team will close your account and remove your profile information, including email address, avatar, and username. The information you have posted will remain unless you instruct us to remove it.
What if I forget my login information?
If you have forgotten your login information, not to worry, it’s really easy to reset. Just go to the main login page and click "Forgot Password". An email will be sent to you shortly with a link to reset your password.
What if I want to change my login information?
You can change your password at any time. Simply click on your username in the top left hand corner of the page and a drop-down menu will appear. Select “Settings" and then choose the "Change Password" tab to enter your new password.
If you have any questions, comments or concerns, please contact us at firstname.lastname@example.org. We would love to hear from you.